Casinia brings together slots, live dealer tables, jackpot games and sports betting for players in the UK. Our welcome bonus is 100% up to €500 plus 200 free spins, while our five VIP levels determine daily and monthly withdrawal limits. We built this site to explain our bonuses, games, payment conditions and account checks in the order you need them. T&Cs apply. 18+. New customers only. Please gamble responsibly (BeGambleAware.org).
Our welcome bonus and wagering terms
Casinia gives new customers 100% up to €500 plus 200 free spins on their welcome deposit. T&Cs apply. 18+. New customers only. Please gamble responsibly (BeGambleAware.org).
Our deposit bonuses require 35 times the combined deposit and bonus amount to be wagered. Free-spin winnings carry a separate 40-times requirement, and the wagering must be completed within 10 days. Withdrawing before completion voids the bonus and its winnings.
Our maximum bet while a bonus is active is €100. The bonus cashout ceiling is 10 times the bonus received, while no-deposit bonuses have a lower ceiling of five times. A request to withdraw early also risks losing the bonus and associated winnings.
How our bonus contributions work
Casinia counts most slots, scratch cards and keno at 100% towards wagering. Table and card games contribute nothing, so they do not move a bonus wagering requirement towards completion.
| Game group | Wagering contribution | Bonus use |
|---|---|---|
| Slots, scratch cards and keno | 100% | Eligible unless excluded |
| Live games, video poker and Plinko | 10% | Eligible |
| Crazy Time, Dream Catcher and Monopoly | 50% | Eligible |
| Table and card games | 0% | Do not contribute |
| Jackpot slots, Slingo and bingo | 0% | Not playable with bonus funds |
Our sportsbook follows separate rules. Free-bet winnings require three times wagering on singles or multibets with odds of at least 1.5, and sports wagering must be completed within 30 days.
Our slots, live tables and game ranges
Casinia lists thousands of slots, dozens of live dealer games and categories covering table games, jackpots, instant games, bonus buys and Megaways. Our live range covers roulette, blackjack, game shows, baccarat, dice and poker. See Casinia casino for the games in full.
Our approach to account safety and eligibility
Casinia restricts access to players aged 18 and over, and 18+ is the minimum age across our games, bonuses and sportsbook. Our territory rules exclude 24 jurisdictions, including Afghanistan, Belarus, Bulgaria, Curaçao and Cyprus.
Some promotions have additional residence restrictions in Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia. NetEnt games are also unavailable in 52 listed jurisdictions, so eligibility can vary by game as well as by country.
Our deposits, withdrawals and account limits
Casinia accepts payment by credit or debit card, bank card and bank transfer, with refunds requested through support within 24 hours of the transaction. Our financial team handles requests from 6 AM to 5 PM GMT, Monday to Friday.
A withdrawal request is processed within three business days after it is submitted, or within three business days after the previous withdrawal has been paid. You can have no more than three withdrawal requests pending at once.
Our daily and monthly withdrawal ceilings
Your ceiling depends on the VIP level reached from your activity during the previous 90 calendar days. These limits apply to withdrawals, rather than to the balance held in your account.
| VIP level | Daily limit | Monthly limit |
|---|---|---|
| Level 1 | €500 | €7,000 |
| Level 2 | €500 | €10,000 |
| Level 3 | €800 | €12,000 |
| Level 4 | €1,000 | €15,000 |
| Level 5 | €1,500 | €20,000 |
Before a withdrawal is approved, the account needs at least €20 in monthly wagering. Funds must also be rolled over at least once, and a withdrawal attempted before the wager equals the deposit can lead to a 10% commission, with a minimum of €0.50.
Bank card and bank transfer accounts face a higher 15% commission in the same circumstance. An inactive account may be charged €5 per month after 180 days without activity.
Our identity and payment verification checks
Casinia may request identity, age and source-of-funds checks before or after deposits and before a withdrawal. Additional security checks can include a telephone call or face verification.
- Send certified identification that confirms your identity and age.
- Provide proof of your residential address.
- Show ownership of the payment method used on the account.
- Submit relevant card or bank statements and transaction history.
Our team asks for requested documents within 30 days. Verification usually takes 10 days after we receive a complete response, so incomplete submissions can add to the time before a withdrawal proceeds. You can use Casinia sign in to reach your account.
Our VIP levels and activity window
Casinia has five VIP levels, and our withdrawal limits move with the level reached from your betting activity during a rolling 90-day period. Levels 1 and 2 include site promotions and 24/7 live chat, while Level 3 adds personalised offers, higher limits and cashback.
- Level 4 and Level 5 add a personal VIP manager to those benefits.
- Our shop credits one Coin for every €10 wagered on casino games.
- Each deposit credits Coins equal to 5% of its value.
- Weekly challenges and one-time challenges can award additional Coins.
One month without active betting returns your status to the lowest level. Coins can be exchanged for bonuses, bonus spins and free bets, while level-ups can award free Loot It! mystery boxes.
Our daily and weekly bonuses
Casinia runs weekend reloads and weekly rewards alongside our welcome offer. Our weekend reload is 50% up to €700 plus 50 free spins, with minimum deposits of €20 for the percentage bonus alone and €50 when the free spins are included.
The weekly sports reload is 50% up to €500. Casino players can receive 50 free spins through the weekly reload, while our cashback offers include 15% up to €400 daily, 25% up to €200 on live games and 10% up to €500 on sports.
Our Casinia bonus page covers the scheduled offers and their associated conditions. Any promotion you select remains subject to its own expiry, maximum bet, cashout and game-contribution rules.
Our sportsbook markets and betting limits
Casinia covers sports betting alongside our game ranges, with a minimum stake of 0.5 in your account currency for each event. A multibet can contain as many as 30 selections.
Our daily maximum win is €100,000 or the account-currency equivalent. Sports bonuses can include free bets, and any winnings from them must be wagered three times at odds of 1.5 or higher.
Our cashback sports offer returns 10% up to €500. The sports weekend reload is 50% up to €750, and the sports first-deposit bonus is 100% up to €100.
Our Coins, challenges and prize wheels
Casinia adds several reward mechanics around regular play: Coins, weekly challenges, a prize wheel and Loot It! mystery boxes. These are linked to specific wagering or account events rather than included with every visit.
- Casino wagering earns one Coin per €10.
- A Wheel of Fortune spin is earned per €100 wagered, capped at three spins each day.
- Every Wheel of Fortune spin carries a prize, including cash, spins or bonus money.
- Loot It! boxes can contain physical or virtual items, with free boxes available through qualifying activity.
Our Loot It! boxes can include electronics, fashion, Coins, free spins, free bets, bonus money or real-money rewards. Purchased boxes are a paid feature, so set a budget before opening them.
Our support channels and response times
Casinia provides live chat around the clock, while account-specific issues can be sent to our support inbox. Complaints and data-protection requests have their own addresses so each message reaches the relevant team.
- General support: [email protected]
- Complaints: [email protected]
- Data protection: [email protected]
Our site supports 19 languages, including English, Finnish, Hungarian, Norwegian and Polish. Keep your account email, relevant reference and a short account timeline ready when contacting us.
Using Casinia on a phone
Casinia is designed around a website experience, so the core slot, live-table, promotion and sportsbook features can be reached through a modern mobile browser. Pin the site to your home screen if regular use makes that more convenient.
Keep your device and browser up to date, particularly before uploading identity documents. A private connection protects your sign-in details better than an open public network, and downloading images from your camera roll is safer than photographing each document separately.
What our bonus structure means for you
Casinia combines a substantial welcome offer with recurring reloads, sports betting and reward systems tied to ongoing activity. Our main consideration is the wagering cost: deposit bonuses require 35 times the deposit and bonus combined, and cashout is capped at ten times the bonus.
- Welcome package: 100% up to €500 plus 200 free spins.
- Withdrawals: processing within three business days, with limits tied to five VIP levels.
- Verification: identity, residence, payment ownership and transaction records may be required.
- Bonus play: the maximum wager is €100, with casino conditions expiring after 10 days.
Our daily and weekly rewards add more ways to play with a bonus, but each offer has its own minimum deposit or wagering route. Check the active promotion before depositing, and use the excluded-game rules to avoid spending a balance on games that do not contribute.
Responsible gambling with Casinia
Casinia provides self-exclusion and time-out support, and we encourage every player to treat gambling as entertainment rather than a way to earn money. The minimum age is 18+; parental-control software such as Net Nanny or Qustodio can help protect a device shared with children.
- Contact our support team for self-exclusion or a temporary break.
- Use GamCare for confidential help and support.
- Call the National Gambling Helpline on 0808 8020 133, free and available 24/7.
- Use BeGambleAware.org for information and practical controls.
- Use GamStop for national self-exclusion across licensed sites.
If chasing losses, borrowing to play or using more than intended, pause your account and seek support. Gordon Moody provides treatment information, while Gamban and BetBlocker can block gambling sites across supported devices.